Privacy Policy for VECTORVALA

At VectorVala, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect: We may collect personal information such as your name, email address, phone number, and payment details when you make an inquiry, place an order, or interact with our site.
2. How We Use Your Information: The information collected is used to process your orders, improve our services, communicate with you, and provide customer support. We may also use your data to send you updates, promotions, and newsletters, but only if you have opted to receive them.
3. Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
4. Third-Party Services: We may use third-party service providers to help us deliver our services. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was shared.
5. Cookies: Our website may use cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies if you prefer.
6. Your Rights: You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any concerns about your data, please contact us at Sushilselwal@gmail.com
7. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
   
   

   
   Refund Policy

   At VectorVala, we strive to deliver high-quality graphic design services and ensure customer satisfaction. However, if you are not satisfied with our services, our Refund Policy is as follows:
8. Eligibility for Refunds: Refunds are considered only if there is a significant issue with the delivered work, such as a failure to meet the specifications outlined in the initial agreement. Please review the project deliverables thoroughly upon receipt.
9. Request for Refund: To request a refund, please contact us within 7 working days of receiving the final deliverables. Provide a detailed explanation of the issue and any relevant documentation or examples that support your request.
10. Assessment and Resolution: Once we receive your refund request, we will review the issue and work with you to resolve it. If a resolution cannot be reached, we may offer a partial or full refund at our discretion.
11. Non-Refundable Services: Certain services or deposits may be non-refundable, particularly those that involve significant time or resources. This will be clearly stated in the project agreement or terms of service.
12. Refund Processing: Approved refunds will be processed to the original payment method within 10 business days. If the original payment method is no longer available, alternative arrangements will be made.
13. Contact Information: For any refund requests or questions regarding our Refund Policy, please contact us at Sushilselwal@gmail.com
    By using our services, you agree to the terms outlined in this Privacy and Refund Policy. If you have any questions or concerns, please do not hesitate to reach out to us.